Privacy Policy

At Ruddo.shop, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://ruddo.shop (the “Site”), use our services, or make purchases. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.

By accessing or using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services to you. This information can be classified into two categories:

1.1 Personal Information

Personal information is data that can be used to identify or contact an individual. We collect personal information when you register on our Site, place an order, subscribe to our newsletter, or otherwise interact with us. This includes:

  • Name: Full name (first and last name)
  • Email Address: For communication purposes
  • Phone Number: If you provide it, for customer service
  • Shipping Address: For fulfilling your orders
  • Payment Information: Credit card details, billing information
  • Account Information: Username, password, and account preferences (if you create an account with us)

1.2 Non-Personal Information

Non-personal information refers to data that does not identify you directly. This includes information about your device, such as:

  • IP Address
  • Browser Type
  • Operating System
  • Device Information
  • Cookies and Tracking Technologies: We use cookies to enhance your experience. Cookies are small files that are stored on your device to help us improve our website and services.

This type of information is collected automatically when you interact with our Site, and we use it to analyze trends, administer the Site, track user movements, and gather demographic information.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

  • Order Processing: To process and fulfill your orders and provide you with the products or services you have requested.
  • Customer Support: To respond to your inquiries, provide assistance, and resolve any issues related to your orders or account.
  • Improvement of Services: To analyze usage trends and improve our website, products, and services to enhance your shopping experience.
  • Personalized Experience: To tailor content, product recommendations, and promotional offers to suit your preferences.
  • Communication: To send you updates, marketing materials, or other communications if you have opted in to receive them. You may opt-out of these communications at any time.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties without your consent, except as outlined below:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our business, such as payment processors, shipping companies, or customer service platforms. These service providers are obligated to use your information only for the purpose of providing services to Ruddo.shop.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as a court order, government investigation, or to comply with other legal obligations.
  • Business Transfers: If Ruddo.shop undergoes a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of any such changes in ownership or control.

4. Data Security

We take reasonable steps to protect the security of your personal information. While no method of transmission over the Internet or method of electronic storage is completely secure, we implement a variety of security measures to maintain the safety of your personal data. This includes the use of encryption, firewalls, and secure servers.

However, we cannot guarantee the absolute security of your data, and you acknowledge that there is always some level of risk involved in transmitting personal information over the Internet.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Update: You can request access to the personal information we hold about you and request that we update or correct it if it is inaccurate.
  • Delete Your Data: You may request that we delete your personal data, subject to certain legal obligations and retention requirements.
  • Opt-Out of Marketing: You can opt out of receiving marketing emails by following the unsubscribe instructions included in the email or by contacting us directly.
  • Cookies: You can control cookies through your browser settings. Most web browsers allow you to control cookies through their settings, but disabling cookies may impact your ability to use some features of the Site.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze Site usage, and improve our services. Cookies help us remember your preferences and allow us to provide a more personalized experience.

You can configure your browser to accept or reject cookies. Please note that rejecting cookies may limit your ability to use certain features of our Site.

For more information about how we use cookies, please refer to our Cookie Policy.

7. Links to Other Websites

Our Site may contain links to third-party websites that are not operated by Ruddo.shop. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party website that collects personal information.

8. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child under 13, please contact us, and we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: contact@ruddo.shop